Privacy policy

Last updated: November 29, 2025

SahelCkhalag operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). SahelCkhalag is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Privacy Policy for Sahel Ckhalag

At Sahel Ckhalag, accessible from https://sahelckhalag.myshopify.com one of our main priorities is the privacy of our visitors.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

We only collect personal information that you voluntarily provide when you interact with our store. This may include information you give us when you:


  • Make a purchase

  • Contact us through email or our website forms

  • Sign up for newsletters or updates

  • Create an account (if applicable)

  • Participate in promotions or surveys

The personal information you may provide includes:


  • Name

  • Email address

  • Billing and shipping address

  • Payment information (processed securely through Shopify and never stored by us)

  • Phone number

  • Any optional information you choose to share

Information We Do Not Collect

We do not collect or store any automatic browsing or tracking data. This means we do not collect:


  • IP address

  • Browser type

  • Device information

  • Pages viewed or actions taken

  • Time spent on the website

  • Referring website

  • Cookies for tracking or analytics

However, Shopify, as our e-commerce platform, may automatically collect technical information required for the secure functioning of their platform. This information is controlled by Shopify, not by us.
You may review Shopify’s privacy policy at: https://www.shopify.com/legal/privacy

How We Use the Information You Provide

We use the personal information you voluntarily submit in order to:


  • Process and fulfill your orders

  • Provide customer support and respond to inquiries

  • Send you order updates or transactional notifications

  • Send marketing emails, newsletters, or promotions (only if you opt in)

  • Maintain records for legal, tax, and regulatory purposes

We do not use your personal information for behavioral profiling or tracking.

How We Share Your Information

We only share your information with trusted third parties when necessary to operate our store and fulfill your orders. These third parties include:


  • Shopify, to power our online store

  • Payment processors (e.g., Shopify Payments)

  • Shipping carriers, to deliver your order

We do not sell, trade, or rent your personal information to any third parties.

Cookies

We do not use cookies for analytics, advertising, or tracking.
However, Shopify may use essential cookies that enable checkout, cart functionality, or secure browsing. These are controlled by Shopify and cannot be accessed by us.

Data Retention

We retain personal information only for as long as needed to:


  • Complete transactions

  • Provide customer support

  • Meet legal, accounting, or regulatory requirements

If you request deletion of your information, we will comply unless we are legally required to retain certain records.

Your Rights

Depending on your location, you may have the right to:


  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Withdraw consent to marketing

  • Request a copy of your data (data portability)

To exercise any of these rights, please contact us using the details below.

GDPR Compliance (EU/EEA Residents)

If you are located in the EU/EEA, you have additional rights:


  • Right to be informed

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restrict processing

  • Right to object

  • Right to data portability

We only process your data when you give consent or when needed to fulfill a contract (e.g., completing your order).

CCPA Compliance (California Residents)

If you reside in California, you have the right to:


  • Know what personal information is collected

  • Request deletion of your personal data

  • Request disclosure of data categories collected

  • Opt out of the sale of personal information (we do not sell personal data)

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13.
If you believe your child has provided any information to us, please contact us immediately so we may remove it.

Security

We use commercially reasonable safeguards to protect your personal information.
All payments are processed securely through Shopify or their partnered payment gateways using industry-standard encryption.

However, no method of online transmission is 100% secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions or requests regarding this Privacy Policy, you may contact us at:

Business Name: Sahel Ckhalag
Store URL: https://sahelckhalag.myshopify.com